COVID-19 Information

COVID-19 Graphic

The Chino Valley Fire District stands by our mission of providing exceptional service and safeguarding the community.  Fire District personnel want to reassure the public that there will not be any disruption to emergency services.  Our personnel will continue responding to all emergency calls for service in the Chino Valley.  

This temporary page was created to help answer your questions and address your concerns.  Valuable information can also be found on the Fire District’s Facebook, Instagram, and Twitter @cvifd.

all CVFD FAcilities closed until further notice

All Chino Valley Fire District facilities are closed to the public until further notice to reduce the potential exposure of COVID-19 and mitigate negative impacts on our workforce.  Read the full Press Release about the closure here.

Serving Our Seniors (S-O-S) Program

The Chino Valley Fire District, in partnership with the Chino Valley Fire Foundation, established the Serving our Seniors (S-O-S) program to enable individuals at high risk of contracting COVID-19 to self-isolate.  Read the full Press Release here.

If you are a senior or a person classified as high risk living in the Chino Valley and are unable to leave your home for food, medication, or other essential services, we are here for you.

The Chino Valley Fire District asks that you call us at 909-315-8850 or email us at with your request for service.

The Chino Valley Fire District wants you to know that we are always here for you. Our personnel are thankful for the opportunity to help during these challenging times. Together, we will get through this.


Si usted tiene 65 años de edad o más o está clasificado como persona de alto riesgo y vive en Chino o Chino Hills y no puede salir de su hogar para comprar comida, medicina, u otras cosas necesarias, llame a 909-315-8850 o envíe correo electrónico a


如果您年满65岁或更高,或者被归类为高风险, 并且居住在奇诺河谷地区,因为无法离开家中获得食物,药物或其他基本服务,请致电我们的SOS热线(909)315-8850 或 给我们发电子邮件

Mental Health Services

It is important to take care of not only your physical health, but also your mental health. CVFD wants you to know that you are not alone. There are resources that can help you.  

The County of San Bernardino offers mental health services. Per the San Bernardino County Department of Behavioral Health, you can:

  • Visit a Crisis Walk in Clinic (CWIC) or Crisis Stabilization Unit (CSU) for assessment, or call the Community Crisis Response Team (CCRT)
  • The Disaster Distress Helpline is available 24-hours a day and is answered by trained crisis counselors who can support you or someone you care about who may be feeling distress related to the Coronavirus. Call 1-800-985-5990 or text TalkWithUs to 66746.

For more information in English and Spanish, click here.  Scroll to the bottom for Spanish.

COVID-19 App

The Centers for Disease Control and Prevention (CDC), the White House, and the Federal Emergency Management Agency (FEMA) partnered to bring you the COVID-19 app.

The COVID-19 app has up-to-date information from trusted sources about the Coronavirus disease that is impacting people across the world.

It also has a screening tool so you can find out what you should do now for yourself or for a loved one. And it gives you access to resources you may need to feel supported and informed. 

Download it now in the App Store or click here from any computer or mobile device.

City Facility Closures


Per the city of Chino, the following Chino city facilities are closed the public: 

  • Chino City Hall
  • Carolyn Owens Community Center
  • Neighborhood Activity Center
  • Chino Police Department Lobby
  • All Chino Valley Fire District Facilities

Visit for COVID - 19 related updates and information pertaining to the city of Chino. 

Chino Hills

Per the city of Chino Hills, the following Chino Hills city facilities are closed to the public: 

  • Chino Hills City Hall
  • Chino Hills Community Center
  • McCoy Equestrian and Recreation Center (Including the McCoy Residence)
  • Sleepy Hollow Community Center
  • Grand Avenue Park Community Building & Staff Offices
  • Mystic Canyon Building
  • James S. Thalman Chino Hills Branch Library (March 17-- April 5)

Visit for COVID - 19 related updates and information pertaining to the city of Chino Hills.

Chino Valley Chamber of Commerce

The Chino Valley Chamber of Commerce has information for the Chino Valley business community. Click here to go to the Chamber’s COVID-19 information page. 

San Bernardino County COVID-19 Hotline

San Bernardino County residents that have questions about the Novel Coronavirus (COVID-19) can call ‪(909) 387-3911‬ ‪from 9 a.m. to 5 p.m. Monday‬ through Friday. View more information about the hotline here.

  • The County of San Bernardino established the public hotline to provide county residents with general information and resources about the virus.
  • The hotline is not for medical calls, it is solely for information. If you are feeling sick, please contact your health care provider or call ‪911‬.
  • If you have questions about social services, please call ‪211‬.

Reliable Resources

It is important to get information and updates from reliable sources. The Chino Valley Fire District encourages residents to visit the following pages for current information:

Centers for Disease Control and Prevention (CDC)

World Health Organization (WHO)

San Bernardino County Public Health Department 

San Bernardino County 


The Chino Valley Fire District and our personnel do not need donated items. We encourage the public that would like to make donations to check with their neighbors and vulnerable members of their community.  We are all in this together.

The Chino Neighborhood House is asking for food donations and volunteers to help staffing and stocking their donation-based grocery store.   Per the Chino Neighborhood House, the majority of their volunteers are seniors that are in self-quarantine.

The Chino Neighborhood House is located at 13130 6th Street, Chino.  For additional contact information, click here.


Per the Chino Neighborhood house you can:

  • Donate groceries (Click here to view their grocery supply list)
  • Volunteer at the store
  • Help deliver food to seniors
  • Make a monetary donation

Senior Shopping Priority

Several markets will be open during special hours for senior citizens (65+) to shop for essential items in a less crowded environment. Below is a list provided by the city of Chino. There may be additional stores offering special hours for seniors.  We encourage you to call your local store to inquire.  Additional information for stores in Chino offering senior hours can be found here.


12013 Central Ave
Senior Hours 7:00am-9:00am, Monday-Friday

Clark’s Nutrition & Natural Foods Market
12835 Mountain Avenue
Senior Hours 8AM – 9AM

Stater Bros.
6989 Schaefer
Opens at 7:45am for senior shopping

Stater Bros.
4721 Riverside Dr
Opens at 7:45am for senior shopping

Superior Grocers
12375 Central Avenue
Senior Hours 7AM – 8AM

5555 Philadelphia Street
Senior Hours 8AM - 9AM Wednesdays Only

3944 Grand Ave
Senior Hours 8AM - 9AM Wednesdays OnlyChino Stater Bros.

Chino Hills

Stater Bros.
14520 Chino Hills Parkway
Opens at 7:45am for senior shopping