What is the course format?
The online portion of the course, (Part I), contains required exercises that must be successfully completed before the student receives a certificate of completion. A student may proceed through the online modules in any preferred sequence. When a student logs off, each completed exercise will be saved automatically and marked as completed on the Course Home Page so that the student can track progress.

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1. What does the course consist of?
2. What is the course format?
3. Who is the intended audience?
4. How long does it take to complete?
5. Is a skills session and/or test required?
6. How long after the completion of the online program does a student have to complete the skills session and test?
7. Can a student log in and out of the course?
8. Can course material be accessed after the online portion is completed?
9. What should I do if my checkpoints won’t check off?
10. How do I get a receipt for my purchase?
11. Does the program require special computer or support software?
12. Who should be contacted if there are problems with the online course?